Returns & Exchanges
At LIONESS FASHION, we want you to feel confident in every piece you wear. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package the Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.